Privacy Policy

At Harmony Mists, we respect your privacy and are committed to protecting the personal information you share with us through our website and services.

1. Information We Collect

When you use our website, place an order, submit an enquiry, request a quotation, or contact us, we may collect information such as your name, email address, phone number, billing and shipping details, company information, and other information you voluntarily provide.

2. How We Use Your Information

We may use the information collected to:

• Process and manage your orders.
• Process payments and transactions.
• Respond to enquiries and quotation requests.
• Provide customer support.
• Communicate important information regarding your orders.
• Improve our website, products and services.
• Prevent fraudulent or unauthorized activities.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers such as Razorpay. Payment details are processed securely by the respective payment provider and we do not intentionally store your complete card, banking or other sensitive payment credentials on our servers.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better browsing experience.

5. Sharing of Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers, payment processors, logistics partners and other parties where required to provide our services or comply with applicable laws.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

7. Third-Party Services

Our website may contain links or integrations with third-party services. Their privacy practices are governed by their own privacy policies, and we recommend reviewing those policies before using such services.

8. Your Rights

You may contact us to request information regarding the personal data we hold about you or to request correction of inaccurate information, subject to applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through our Contact Us page.

Last Updated: September 2026